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Warranty Request

We are dedicated to responding to our customers in a timely manner. We handle service concerns in the order in which they are received, and we reply to most within 48 hours.
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Warranty Software Tutorial

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Manuel Builders offers a 5-2-1 warranty

  • 5-year Structural (Free from major structural defects due to noncompliance with building standards)
  • 2-year Mechanical Systems (Plumbing, electrical, heating, cooling and ventilating systems)
  • 1-year Entire Home (Free from material defect due to noncompliance from building standard - *appliances are 1 year*)

Please verify that the issue is still covered by warranty and that the item is not a maintenance item. If the issue meets these criteria, then proceed to submit your online request. A customer service representative will contact you regarding your warranty request within 48 hours.

Note: Some items come with a Manufacturers warranty that can extend past Manuel Builders warranty.

*Nothing herein is to be construed as superseding, modifying, or waiving the provisions of the NHWA

Submit Request using Certified Letter

1) What needs to be in the letter?
Homeowner's contact info
Property address
Available hours
Service issues description

2) Where to mail?

Manuel Builders LLC
Attn: Service Team
210 Rue Iberville, BLDG 1
Lafayette, LA 70508

3) How to mail?
Please mail letter certified to the above address. Please keep tracking number.

Meet Marcus
I am here for you to make sure all your questions get answered, including: pricing, site availability, deals, quick move-in-ready homes, our building process, and more!

We can't wait to welcome you into our Manuel Builders family of homeowners!

Privacy Policy | Terms and Conditions

Manuel Builders is a family-owned home builder with over 65 years of experience specializing in custom home construction on your lot and the development of exceptional residential communities. We proudly build new homes in South and Central Louisiana, including Lafayette, Carencro, Broussard, Youngsville, Erath, Kaplan, Ville Platte, Lake Charles, Sulphur, Westlake, Moss Bluff, Iowa, Dequincy, Duson, Scott, Maurice, Anchorage, Port Allen, Brusly, Addis, Baton Rouge, Scotlandville, Merrydale, Monticello, Central, Covington, Mandeville, Houma, Thibodaux, and Morgan City. In Central Louisiana, we serve homeowners looking to build on their land in Alexandria, Pineville, Leesville, Marksville, Fort Johnson (Fort Polk), DeRidder, Avoyelles Parish, Rapides Parish, Grant Parish, and surrounding areas. We are also expanding in Montgomery County, Conroe, The Woodlands, and the Greater Houston area in Texas. Manuel Builders reserves the right to make changes to speculative homes under construction. Colors, exterior finishes, and square footage may vary from pictures, plans, and virtual tours. Elevation renderings may include optional features not included in the base price. Prices are subject to change without notice.

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